Ticketing Platform Comparison
GuestlistOnline vs Ticketkantoor
One flat Dutch ticket fee including VAT and iDEAL vs a guest list platform where free events cost nothing.
Free up to 50 guests · Free plan: no credit card · Free events: no fees
Short answer
Ticketkantoor is the simplest price in Dutch ticketing: one flat €0.80 per issued ticket, including 21% VAT and the iDEAL, Bancontact and Pay by Bank costs, with no subscription and an all-in price at checkout by policy. Two things sit behind that number. Free tickets also cost €0.80 each, so a 200-guest complimentary list costs €160, and Ticketkantoor holds the money until you close the event in the dashboard. There is no API, no promoter tracking, a Dutch-only dashboard and a shop in three languages. GuestlistOnline charges more on a paid ticket, 5% + €0.25, payment processing included, but charges nothing on free events, pays out to your own Stripe account as tickets sell, and runs the invitations, RSVP and promoters around the ticket.
Side by side
Feature comparison
An honest look at how the two platforms compare.
| Feature | GuestlistOnline | Ticketkantoor |
|---|---|---|
| Costs & payouts | ||
| Fee per paid ticket | 5% + €0.25 per ticket in the ticket currency, payment processing included | One flat €0.80 per issued ticket, including 21% VAT and the iDEAL, Bancontact and Pay by Bank costs, about €0.66 excl. VAT, whatever the ticket costs |
| Free tickets and free events | No fees on free events, on every plan including the free one | The €0.80 is charged on every issued ticket, free ones included: a 200-guest complimentary list costs €160 |
| Subscription | Free plan (1 event, 50 guests), €19.99 for a single event, €29/month or €249/year on Pro | No subscription, setup cost or payout cost; the account is free and you pay per issued ticket |
| Who carries the fee | Deducted from the ticket revenue; build it into your ticket price if you want the buyer to carry it | The organiser pays the €0.80 and their policy is that it sits inside the ticket price, so the buyer sees one all-in price and nothing is added at checkout |
| Payment methods | Stripe Connect, including iDEAL, cards, Apple Pay and Google Pay | iDEAL, Wero, Bancontact, Pay by Bank and Trustly for buyers in several European countries, processed through Mollie; cards and PayPal are not listed |
| Who holds the money | Neither of us: payouts go to your own Stripe Connect account as the tickets sell | Ticketkantoor holds the ticket money and pays out only after you close the event in the dashboard, normally within one to two working days and at most three |
| Markets and currencies | Euro, US dollar and pound sterling; the per-ticket fee is charged in the ticket currency | Euro, aimed at the Netherlands and Belgium, with Trustly reaching buyers in a handful of other European countries |
| Guest list & RSVP | ||
| Guest import | CSV import with names, email addresses and mapped columns | Not published: complimentary tickets can be sent by email, printed or handed out as codes, and orders can be placed from a member database, but no CSV guest import is documented |
| Tags | Tags to group and filter guests, and to split a list by table or segment | Not published |
| Plus-ones | Plus-ones with names and your own wording on the registration page | Not published; extra names can only be asked as custom questions on the order |
| Invitations and RSVP flow | Invitation emails, an RSVP page with yes/no answers, custom questions and reminders | Registration-style shops with custom order questions, including yes/no and consent, but no invitation emails, reminders or RSVP loop are published |
| Guest approval | Registrations can require approval before a ticket is issued | Not published |
| Waitlist | Capacity limit that closes registration when full, plus guest approval | Capacity per ticket type and time slots; a waitlist is not published |
| Ticket shop extras | Ticket types, capacity limits and custom questions, no time slots, vouchers or member database | Time slots, group discounts, vouchers, ordering from a member database and assigned seating on request |
| Promoter tracking | Promoter links with commissions and per-promoter reporting | None published; discount codes, group discounts and vouchers are the closest thing |
| Check-in & door | ||
| Offline check-in | PWA scanner on iOS and Android, installed without an app store, scans with no signal and syncs afterwards | Not published, the Scan App and browser scanning are documented, but offline scanning is not |
| Several scanners at once | Multiple scanner devices on the same guest list, synced live, with door-staff access tokens | Several devices at once with scan-only accounts and live counts, plus browser scanning with a USB scanner; PDA scanners can be rented, and are lent free from 250 tickets |
| Box office and door hardware | Not offered, no point of sale, no box office terminals and no badge printing | PDA scanners for rent, but a point of sale, box office terminal or badge printing is not published |
| Reserved seating | Not offered | Assigned seating on request |
| Branding & communication | ||
| Branding and white-label | Custom branding from Per Event (€19.99); full white-label on Enterprise | Colours, a header image and your logo on a shop at ticketkantoor.nl/shop/yourname, or embedded in your site as an iframe; a custom domain and white-label are not published |
| Messaging | Email invitations, reminders and templates, in 7 languages, no SMS blasts | PDF e-tickets by email; bulk email, SMS, push and WhatsApp are not published |
| Platform | ||
| Team roles | 6 roles, up to 5 team members on Per Event and 50 on Pro | A main account plus scan-only accounts for door staff; roles for several administrators are not published |
| Languages | 7 languages in the dashboard, the emails and the registration pages | The shop is in Dutch, English and German, with French in preparation; the dashboard is Dutch only |
| API and webhooks | REST API and webhooks on Enterprise | None published: an iframe embed and an Excel export are the only ways in and out |
| Data hosting | Hosted in the EU, GDPR-compliant | Hosted in a Dutch data centre and GDPR compliant; sub-processors are not named, and the site uses analytics cookies and reCAPTCHA |
| Legal entity | Brandum B.V., KvK 98509802, Akersloot, the Netherlands, published on the privacy page with the VAT number | tiqq B.V., KvK 74552961, Apeldoorn, the Netherlands, a family business serving more than 6,900 organisers |
| Export | CSV import and export of guests, RSVPs, answers and check-in status | Attendee list and orders exported to Excel |
| Best for | Organisers running invitations, guest lists, promoters and the door, in several countries and currencies | Dutch and Belgian clubs, associations and theatres selling paid tickets of roughly €10 to €50 who want one flat fee including iDEAL |
Facts verified on 2026-09-17. Sources are listed at the bottom of this page.
Pricing
What each one costs
GuestlistOnline
- Free €0
1 event, 50 guests, guest list, RSVP page, manual check-in
- Per Event €19.99 one-off
Unlimited guests for one event, QR check-in, templates, branding, gift fund, 5 team members
- Pro €29/month or €249/year
Unlimited events and guests, analytics, organisation settings, 50 team members, 7-day trial
- Enterprise Custom
White-label, API and webhooks, dedicated support and SLA
Free events: no fees. Paid tickets: 5% + 0.25 per ticket in the ticket currency, payment processing included.
Ticketkantoor
- Per issued ticket €0.80 per ticket
Incl. 21% VAT and the iDEAL, Bancontact and Pay by Bank costs; charged on free tickets too
- Account €0
No subscription, setup cost or payout cost, you are billed only when a ticket is issued
- Scanning Free app, PDA rental
Scan App for iOS and Android, browser scanning with a USB scanner, PDA scanners lent free from 250 tickets
From ticketkantoor.nl/tarieven, fetched 17 Sep 2026. The €0.80 is about €0.66 excl. VAT. It is charged on every issued ticket, free ones included, and Ticketkantoor's published policy is that the fee sits inside the ticket price rather than being added at checkout.
What you pay on 200 × €25 tickets (€5,000 gross)
Includes 21% VAT and iDEAL/Bancontact costs; charged on free tickets too.
Assumes one ticket per order and no VAT differences. Ticketkantoor charges its per-ticket fee on free tickets too; GuestlistOnline does not.
Key differences
What sets them apart
The details that matter when choosing between the two.
Where Ticketkantoor wins: €0.80 flat on a paid ticket
Ticketkantoor charges one flat €0.80 per issued ticket with 21% VAT and the iDEAL, Bancontact and Pay by Bank costs already inside it, and no percentage at all. On 200 tickets at €25 that is €160 against €300 with GuestlistOnline, where the 5% + €0.25 already includes payment processing, and on a €50 ticket the gap doubles. If the fee per paid ticket is the number you optimise for, they win it, and their policy of putting the fee inside the ticket price means the buyer sees one all-in figure at checkout.
Where GuestlistOnline wins: free events cost nothing
The €0.80 is charged on every issued ticket, and Ticketkantoor is explicit that free tickets are no exception: a 200-guest complimentary list costs €160 before anyone has paid you anything. GuestlistOnline charges no fees on free events, on every plan, the free plan covers 1 event and 50 guests with manual check-in, QR check-in and unlimited guests for one event cost €19.99 once, and Pro is €29/month or €249/year however many free guests you invite. For an invitation-led party, opening, wedding or association evening, that is the whole cost comparison.
When the money actually reaches you
Ticketkantoor collects the ticket money through Mollie and holds it: the payout starts only once you close the event in the dashboard, then takes one to two working days and at most three. If you need the takings to pay suppliers before the doors open, that is a real constraint. GuestlistOnline never touches the money, Stripe Connect settles into your own account as the tickets sell, iDEAL included, and you can sell in euros, dollars or pounds, where Ticketkantoor is euro-only and aimed at the Netherlands and Belgium.
Promoters, roles, languages and an API
Ticketkantoor publishes no API or webhooks, an iframe embed and an Excel export are the way in and out, no promoter tracking beyond discount codes, a main account plus scan-only logins rather than proper roles, a shop in Dutch, English and German, and a dashboard in Dutch only. GuestlistOnline tracks which promoter brought each guest and calculates their commission, gives you 6 roles with up to 50 team members on Pro, runs the dashboard, emails and registration pages in 7 languages, and exposes a REST API and webhooks on Enterprise. Their offline scanning is not published either, where ours works with no signal and syncs afterwards.
Fair is fair
When Ticketkantoor is the better choice
If you sell paid tickets in the Netherlands or Belgium and want the simplest possible price, Ticketkantoor is the cheaper tool.
- Paid tickets of roughly €10 to €50 sold with iDEAL or Bancontact
- You want one flat fee with VAT and payment costs already inside it
- A Dutch-language dashboard, Dutch support and a Dutch data centre matter to you
- Time slots, vouchers, group discounts, a member database or assigned seating
- You do not need invitations, plus-ones, tags, promoter commissions or an API
Migration
Switching from Ticketkantoor
Ticketkantoor exports the attendee list and the orders to Excel. Save the attendee sheet as CSV and import it into GuestlistOnline, mapping names, email addresses and any custom answers you want to keep.
- Attendee names and email addresses from the Excel export
- Ticket type and order reference, mapped to a tag or a custom field
- Answers to your custom order questions, mapped to custom questions
- Check-in status, as the exported record of who arrived
- The Mollie arrangement: GuestlistOnline pays out through your own Stripe Connect account as tickets sell, instead of after the event is closed
- Time slots, vouchers, group discounts, the member database and assigned seating
- The ticketkantoor.nl shop page and any iframe embedded on your site
- PDF e-tickets already sent, and any rented or borrowed PDA scanners
Common questions
Frequently asked questions about GuestlistOnline vs Ticketkantoor.
Which is cheaper for paid tickets, Ticketkantoor or GuestlistOnline?
Ticketkantoor, clearly, and we will not pretend otherwise. Take 200 tickets at €25, so €5,000 gross. GuestlistOnline costs €300: 5% is €250 plus 200 × €0.25 is €50, with payment processing included in that. Ticketkantoor costs €160: 200 × €0.80, and that €0.80 already contains 21% VAT and the iDEAL, Bancontact and Pay by Bank costs. On a €50 ticket their advantage doubles, because they charge no percentage. Where the arithmetic turns around is free tickets and free events, see the next answer, and what you get around the ticket: invitations, RSVP, promoter commissions, an API and a dashboard in your own language.
Does Ticketkantoor charge for free tickets?
Yes, the same €0.80. The fee is per issued ticket, and Ticketkantoor states that free tickets are billed like any other, so a 200-guest complimentary list costs €160 and a 500-guest free opening costs €400, whatever you take at the bar. GuestlistOnline charges no fees on free events at all: the free plan covers 1 event and 50 guests with manual check-in, €19.99 buys one event with unlimited guests and QR check-in, and Pro at €29/month or €249/year covers as many free events and guests as you like. On a 200-guest free event that is €160 against €0, the exact mirror of the paid-ticket comparison.
When do I get my ticket money?
With Ticketkantoor, after the event. They collect the money through Mollie and hold it; the payout is triggered when you close the event in the dashboard, then takes one to two working days and at most three. With GuestlistOnline the money is never ours: you connect your own Stripe account through Stripe Connect and buyers pay into it directly, iDEAL included, on your own Stripe payout schedule. Our 5% + €0.25 per paid ticket comes out of that, payment processing already included, and free events cost you nothing at all.
Does Ticketkantoor have an API, promoter tracking or an English dashboard?
No API or webhooks are published, an iframe embed and an Excel export are the integration points, and there is no promoter tracking, only discount codes, group discounts and vouchers. The shop speaks Dutch, English and German, with French in preparation, but the dashboard is Dutch only, and the account model is one main login plus scan-only accounts rather than roles. GuestlistOnline runs the dashboard, emails and registration pages in 7 languages, gives promoters their own links with commissions calculated per promoter, offers 6 team roles with door-staff tokens for the scanner, and exposes a REST API and webhooks on Enterprise.
Can I move from Ticketkantoor to GuestlistOnline?
Yes. Ticketkantoor exports the attendee list and the orders to Excel; save the attendee sheet as CSV and import it into GuestlistOnline, mapping names, email addresses and any custom order answers you want to keep as questions or tags. What does not travel is the Mollie arrangement, payouts move to your own Stripe Connect account and arrive as tickets sell rather than after the event is closed, along with time slots, vouchers, group discounts, the member database, assigned seating, your ticketkantoor.nl shop page and any iframe on your site. Move one event first, then a season.
Sources
Where these facts come from
- ticketkantoor.nl Ticketkantoor tarieven (€0.80 per issued ticket)
- ticketkantoor.nl Ticketkantoor, hoe werkt het (payments and payouts)
- ticketkantoor.nl Ticketkantoor scan app and browser scanning
- ticketkantoor.nl Ticketkantoor FAQ, account, complimentary tickets and the fee on free tickets
- ticketkantoor.nl Ticketkantoor blog, service costs inside the ticket price (Dutch)
- ticketkantoor.nl Ticketkantoor privacy statement (Dutch data centre)
- ticketkantoor.nl Ticketkantoor contact (tiqq B.V., KvK 74552961, Apeldoorn)
Spotted something out of date? Email go@guestlistonline.com and we will correct it.
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