Privacy Policy

GuestlistOnline ("we", "us", or "our") operates the guestlistonline.com website and platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

1. Information We Collect

Information You Provide

Account Information: Name, email address, password when you create an account
Event Information: Event details, guest lists, pricing information
Payment Information: Processed securely through Stripe; we do not store credit card numbers
Guest Information: Names, email addresses, phone numbers of guests you add or who register

Information Collected Automatically

Usage Data: Pages visited, features used, time spent on the platform
Device Information: Browser type, operating system, IP address
Cookies: Session cookies to keep you logged in and remember preferences

2. How We Use Your Information

We use the information we collect to:

Provide and maintain our service
Process ticket purchases and payments
Send transactional emails (QR codes, confirmations, invitations)
Improve and personalize your experience
Communicate updates about our service
Prevent fraud and ensure security
Comply with legal obligations

3. Information Sharing

We share your information only in the following circumstances:

With Event Organizers

If you purchase a ticket, the event organizer receives your name, email, and phone number for event management purposes.

With Service Providers

Stripe: Payment processing
Email Services: Sending transactional emails
Hosting Providers: Storing and serving our platform
Google Analytics (GA4): Website traffic analysis on marketing pages (only after consent)

4. Data Retention

Account Data: Retained while your account is active; deleted upon request
Event Data: Retained for 2 years after the event date for record-keeping
Payment Records: Retained as required by tax and accounting laws (typically 7 years)

5. Your Rights

Depending on your location, you may have the right to:

Access: Request a copy of your personal data
Correction: Update or correct inaccurate data
Deletion: Request deletion of your data ("right to be forgotten")
Portability: Receive your data in a portable format
Objection: Object to certain processing of your data

To exercise these rights, contact us at go@guestlistonline.com

6. Data Security

We implement appropriate security measures including:

Encryption of data in transit (HTTPS/TLS)
Secure password hashing
Regular security audits
Access controls and authentication

7. Cookies & Analytics

We use cookies for:

Essential Cookies: Required for the platform to function (authentication, security)
Analytics Cookies (Google Analytics 4): Used on our public marketing pages only, and only after you accept via the cookie consent banner. GA4 helps us understand visitor traffic and improve our website. It does not receive personal guest data, invitation tokens, or event-specific information.

Analytics cookies are never loaded on private pages such as event dashboards, RSVP invitations, or registration flows. You can control cookies through the consent banner or your browser settings. For details, see our Cookie Policy.

8. Children's Privacy

Our service is not intended for children under 16. We do not knowingly collect personal information from children under 16.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: go@guestlistonline.com
Address: Amsterdam, Netherlands