GuestlistOnline vs Luma FAQ

Question 1

Is GuestlistOnline a replacement for Luma?

Accepted Answer

They serve genuinely different markets. Luma is designed for community-driven events — meetups, workshops, tech talks — with social features like public discovery, event referrals, and Zoom integration. GuestlistOnline is built for private event management — nightclubs, weddings, corporate events — with a focus on guest lists, door operations, and check-in. If you run community events and want people to discover them, Luma is excellent. If you manage private guest lists and need offline check-in, white-label branding, or promoter tracking, GuestlistOnline is the better fit.

Question 2

Luma's free plan is unlimited — why would I pay for GuestlistOnline?

Accepted Answer

Luma's free plan is generous: unlimited events and guests. The trade-off is a 5% platform fee on every paid ticket (on top of Stripe's 2.9% + $0.30), Luma branding on your event pages, and a limit of 3 calendar admins. GuestlistOnline's free plan caps at 50 guests but charges no platform fees on free events and includes features Luma doesn't offer at any price: offline QR check-in, full white-label branding, promoter tracking, and a PWA scanner app. For private or professional events, the features matter more than the guest count ceiling.

Question 3

Can I check in guests offline with Luma?

Accepted Answer

No. Luma's QR check-in requires an active internet connection. If you're running an event in a venue with poor Wi-Fi — a warehouse, a festival field, a basement club — check-in will fail. GuestlistOnline's PWA scanner works fully offline: it syncs the guest list before the event and processes scans locally, then syncs back when connectivity returns.

Question 4

Does Luma support virtual and hybrid events?

Accepted Answer

Yes, and this is a genuine Luma strength. Luma has native Zoom integration with automatic attendance tracking, supports fully virtual and hybrid event formats, and handles online RSVPs smoothly. GuestlistOnline is focused on in-person events — if you primarily run online workshops or virtual meetups, Luma is likely the better choice for that use case.

Question 5

Can I migrate from Luma to GuestlistOnline?

Accepted Answer

Yes. Export your guest list from Luma as a CSV file (available from your event dashboard), then import it into GuestlistOnline using the guest import feature. Guest names and email addresses will carry over. You can then send check-in QR codes and manage the event from GuestlistOnline. Note that Luma-specific data like event referral chains or token-gating settings won't transfer, as GuestlistOnline uses different features for access control.

Feature	GuestlistOnline	Luma
Gastenlijstbeheer	Volledig beheer met import, filters, tags en dieettracking	Basic attendee list with approval controls
Limieten gratis plan	50 gasten per evenement, geen platformkosten	Unlimited events and guests, 5% fee on paid tickets
QR code check-in	Ingebouwd met offline modus (PWA scanner)	Online only — requires internet connection
Eigen huisstijl	Volledige white-label — jouw merk, geen badges	Luma-branded pages on all plans
Virtuele en hybride evenementen	Alleen fysieke evenementen	Zoom integration with attendance tracking
Meldingen	Meldingen per e-mail	Email, SMS, push, and WhatsApp
Promotertracking	Ingebouwd met commissiebeheer	Event referrals only (no commissions)
Platformkosten	Geen platformkosten — vast tarief per evenement of maand	5% on free plan; 0% on Plus ($59/mo annual)
Eventvindbaarheid	Standaard privé — alleen op uitnodiging	Luma Discover public marketplace
Meertalige UI	7 volledige taalvertalingen	English-focused platform
Het beste voor	Privé-evenementen, bruiloften, clubs, deuroperaties	Community events, meetups, workshops, virtual events

GuestlistOnline
vs Luma

Functievergelijking

Wat ze van elkaar onderscheidt

Offline check-in versus alleen online

Privé-evenementen versus community-vindbaarheid

Wanneer Luma de betere keuze is

White-label versus Luma-branding

Common questions

Klaar voor privé eventmanagement?