Do I pay fees on free tickets in a paid event?

No. Only completed payments carry a fee. Free spots, artist allocations at zero and comps cost nothing.

Where do I see the fees I paid?

In Stripe, each payment shows the application fee. Analytics shows revenue collected and earnings after the platform fee for the event.

Is VAT charged on the fee?

The fee is a service from Brandum B.V. in the Netherlands. Dutch customers pay VAT on it; EU businesses with a VAT ID fall under reverse charge. The Stripe fee report shows the amounts.

What are the fees on paid tickets?

Short answer

0.25 euro plus 5 percent per paid ticket, deducted from the ticket price before the money reaches your Stripe account. That is the whole cost: card processing, iDEAL, fraud protection and ticket delivery are included, and there is no separate Stripe fee on top. Free tickets and free events carry no fee. Refunded tickets return the fee.

Example

Ticket price	Fee	You receive
10.00	0.75	9.25
25.00	1.50	23.50
50.00	2.75	47.25
100.00	5.25	94.75

Amounts in the event currency. The same formula applies in other currencies at the equivalent fixed amount.

What is included

Card and iDEAL processing through Stripe, including international cards.
Payment page, receipt and QR ticket delivery to the guest.
Payment status on your guest list and in analytics.

What is not a fee

Per event upgrade (19.99 euro) and Pro (249 euro a year) are platform plans, separate from ticket fees. A free event on Pro pays no ticket fees because there are no tickets.
Stripe payout fees: Stripe pays out to your bank without extra cost in most countries. Currency conversion, if any, follows Stripe's rates.

Passing the fee to guests

Add it to the price. For a 25.00 ticket where you want to keep 25.00, set the price to 26.58. There is no separate "service fee" line; the guest sees one price.

Questions about this

Do I pay fees on free tickets in a paid event?: No. Only completed payments carry a fee. Free spots, artist allocations at zero and comps cost nothing.
Where do I see the fees I paid?: In Stripe, each payment shows the application fee. Analytics shows revenue collected and earnings after the platform fee for the event.
Is VAT charged on the fee?: The fee is a service from Brandum B.V. in the Netherlands. Dutch customers pay VAT on it; EU businesses with a VAT ID fall under reverse charge. The Stripe fee report shows the amounts.