How do free and paid (ticketed) events differ?
Short answer
Every event is free or paid, set under Edit Event, Pricing. Free events skip payment: a confirmed guest gets a QR ticket at once. Paid events sell tickets through your own Stripe account, with an optional early bird price and artist price; the QR ticket is issued after payment. The platform fee on paid tickets is 0.25 euro plus 5 percent per ticket, payment processing included.
guestlistonline.com
Event type
Free
No payment collected
Paid (tickets)
Stripe payments
Guests receive a QR confirmation instantly — no payment step.
Free events
- No payment step anywhere. RSVP or register, receive the ticket.
- Typical: guest lists, comp tickets, weddings, corporate events, festivals with external ticketing.
- Combine with manual approval when you want to decide who gets in.
Paid events
- Connect Stripe once under Admin Settings, Payments. Payouts go straight to your Stripe account.
- Under Edit Event, Pricing, switch the event to paid and set the ticket price and currency.
- Optionally add an early bird price with a deadline, and an artist price for guests on artist allocations.
- Guests register or RSVP, pay by card, and receive the QR ticket by email once the payment succeeds. With approval on, they pay after you approve them.
Fees
0.25 euro plus 5 percent per paid ticket, taken from the ticket price. That covers card processing, fraud protection and ticket delivery; there is no separate Stripe invoice. Free events and free tickets cost nothing. Refunded tickets carry no fee.
Switching later
Free to paid works any time. Paid to free works as long as no ticket has been sold.
Questions about this
- Can I have free and paid guests in one event?
- Yes. Guests you add by hand are free by default; public registrations pay the ticket price. Artist allocations can carry their own price.
- When do I get the money?
- Stripe pays out to your bank on your Stripe schedule, usually within a few days of each sale. GuestlistOnline never holds your funds.
- Can I refund a ticket?
- Yes, from your Stripe dashboard. Refund the payment there and mark the guest as not attending in GuestlistOnline; refunded tickets carry no platform fee.