GuestlistOnline vs Luma FAQ

Question 1

Is GuestlistOnline a replacement for Luma?

Accepted Answer

They serve genuinely different markets. Luma is designed for community-driven events — meetups, workshops, tech talks — with social features like public discovery, event referrals, and Zoom integration. GuestlistOnline is built for private event management — nightclubs, weddings, corporate events — with a focus on guest lists, door operations, and check-in. If you run community events and want people to discover them, Luma is excellent. If you manage private guest lists and need offline check-in, white-label branding, or promoter tracking, GuestlistOnline is the better fit.

Question 2

Luma's free plan is unlimited — why would I pay for GuestlistOnline?

Accepted Answer

Luma's free plan is generous: unlimited events and guests. The trade-off is a 5% platform fee on every paid ticket (on top of Stripe's 2.9% + $0.30), Luma branding on your event pages, and a limit of 3 calendar admins. GuestlistOnline's free plan caps at 50 guests but charges no platform fees on free events and includes features Luma doesn't offer at any price: offline QR check-in, full white-label branding, promoter tracking, and a PWA scanner app. For private or professional events, the features matter more than the guest count ceiling.

Question 3

Can I check in guests offline with Luma?

Accepted Answer

No. Luma's QR check-in requires an active internet connection. If you're running an event in a venue with poor Wi-Fi — a warehouse, a festival field, a basement club — check-in will fail. GuestlistOnline's PWA scanner works fully offline: it syncs the guest list before the event and processes scans locally, then syncs back when connectivity returns.

Question 4

Does Luma support virtual and hybrid events?

Accepted Answer

Yes, and this is a genuine Luma strength. Luma has native Zoom integration with automatic attendance tracking, supports fully virtual and hybrid event formats, and handles online RSVPs smoothly. GuestlistOnline is focused on in-person events — if you primarily run online workshops or virtual meetups, Luma is likely the better choice for that use case.

Question 5

Can I migrate from Luma to GuestlistOnline?

Accepted Answer

Yes. Export your guest list from Luma as a CSV file (available from your event dashboard), then import it into GuestlistOnline using the guest import feature. Guest names and email addresses will carry over. You can then send check-in QR codes and manage the event from GuestlistOnline. Note that Luma-specific data like event referral chains or token-gating settings won't transfer, as GuestlistOnline uses different features for access control.

Feature	GuestlistOnline	Luma
Gestión de lista de invitados	Gestión completa con importación, filtros, etiquetas y seguimiento dietético	Basic attendee list with approval controls
Límites del plan gratuito	50 invitados por evento, sin comisiones de plataforma	Unlimited events and guests, 5% fee on paid tickets
Check-in con código QR	Integrado con modo sin conexión (app escáner PWA)	Online only — requires internet connection
Marca personalizada	White-label completo: tu marca, sin insignias	Luma-branded pages on all plans
Eventos virtuales e híbridos	Solo eventos presenciales	Zoom integration with attendance tracking
Notificaciones	Notificaciones por email	Email, SMS, push, and WhatsApp
Seguimiento de promotores	Integrado con gestión de comisiones	Event referrals only (no commissions)
Comisiones de plataforma	Sin comisiones de plataforma: precio fijo por evento o mensual	5% on free plan; 0% on Plus ($59/mo annual)
Descubrimiento de eventos	Privado por defecto: solo con invitación	Luma Discover public marketplace
Interfaz multilingüe	7 idiomas con traducción completa	English-focused platform
Ideal para	Eventos privados, bodas, clubs, operaciones de puerta	Community events, meetups, workshops, virtual events

GuestlistOnline
vs Luma

Comparativa de funciones

Qué las distingue

Check-in sin conexión frente a solo online

Eventos privados frente a descubrimiento comunitario

Cuándo Luma es mejor opción

White-label frente a marca Luma

Common questions

¿Listo para gestionar eventos privados?