What do the guest statuses mean?
Short answer
Each guest has three independent statuses: the RSVP (Pending, Attending, Not attending), the last email status (not sent, queued, sent, delivered, opened, failed) and the check-in (checked in or not). Paid events add a payment status, and events with approval add Pending approval or Approved. The filter chips above the list use these.
RSVP status
- Pending: no answer yet. The RSVP reminder automation targets these guests.
- Attending: said yes, or registered through the public page. They receive the QR ticket.
- Not attending: declined. They stay on the list for your records and get no reminders.
Email status (Last email column)
- Not sent: nothing has gone out yet.
- Queued and Sending: in the queue; usually seconds.
- Sent: handed to the mail servers. Delivered and Opened follow when the default sender is used.
- Failed or Bounced: did not arrive. A banner explains why and Fix address opens the guest.
Check-in
Checked in shows a green marker and the time. Manual check-ins and scanned ones are both counted; the method is visible on the Check-in page.
Approval and payment
- Pending approval and Approved: on events with manual approval.
- Paid, Unpaid, Free: on paid events, per guest.
Questions about this
- A guest is Attending but never got a ticket. Why?
- Check the Last email column. Not sent means the QR email was not sent yet (the switch Send this email automatically may be off); Failed or Bounced means the address needs a fix.
- Can I change a status by hand?
- Yes. Edit the guest to change the RSVP, check them in from the row menu, and approve or reject from the approval filter.
- What is No show?
- There is no separate status. Guests who were Attending and were not checked in are your no-shows; the Analytics page counts them as attendance rate.