This article is not translated yet and is shown in English.
How do I give door staff access to the scanner?
Short answer
On the event's Check-in page, click "Add Staff" and enter the person's email. They receive an invitation, sign in once at scanner.guestlistonline.com with that address, and see only the scanner for your event. Door staff do not see the rest of your dashboard.
Steps
- Open your event and go to Check-in.
- Under Door Staff, click Add Staff and enter the email address of the person working the door.
- They receive an email. They open scanner.guestlistonline.com, sign in with that same email address, and pick your event.
- On a phone, add the scanner to the home screen (Share, then Add to Home Screen on iPhone; "Install app" on Android) for a full-screen experience.
Why door staff do not see a check-in page in the dashboard
Door staff work in the scanner app, not in the event dashboard. The dashboard's Check-in page is for organizers and coordinators to see results and manage staff. If someone needs both, invite them under Team as a Coordinator or Door Manager instead.
Roles
- Door Staff: scanner only, for one event.
- Door Manager: scanner plus the Check-in page, can manage other door staff.
- Coordinator: guests and check-in, no billing or event settings.
Troubleshooting
- "I cannot see the event": the person signed in with a different email than the one you invited. Sign out and use the invited address.
- "The invitation did not arrive": check spam, or remove and re-add the staff member to send it again.
Questions about this
- Does door staff need to create an account?
- They sign in with the invited email address. If they have no account yet, the invitation link creates one in a few seconds.
- Can one person scan at several events?
- Yes. Invite them as door staff on each event; the scanner lets them switch between the events they have access to.