# GuestlistOnline - Extended Documentation > Professional event management platform for guest lists, ticketing, and door check-in. --- ## Overview GuestlistOnline is a platform for event organizers to manage guest lists, sell tickets, send invitations, and run QR code check-in. Target users: nightclubs, venues, wedding planners, corporate event planners, promoters, artists, festival organizers. Founded in 2012. Available in 7 languages. Used in 150+ countries. --- ## Pricing ### Free guestlists (no ticket sales) - Free plan: up to 50 guests per event, free - Per Event: €19.99 per event (unlimited guests) - Pro Subscription: €29/month (unlimited events) - Enterprise: custom pricing ### Paid ticketing - Per-ticket fee: €0.25 + 5% - No monthly subscription - No platform fee ### Fee examples | Ticket price | Fee breakdown | Organizer receives | |--------------|---------------|-------------------| | €10 | €0.25 + €0.50 = €0.75 | €9.25 | | €20 | €0.25 + €1.00 = €1.25 | €18.75 | | €50 | €0.25 + €2.50 = €2.75 | €47.25 | | €100 | €0.25 + €5.00 = €5.25 | €94.75 | Note: The €0.25 + 5% fee includes payment processing. There are no additional Stripe fees for the organizer. --- ## Payments, refunds & disputes ### Payment flow 1. Organizer connects their Stripe account 2. Guest purchases ticket on registration page 3. Payment goes directly to organizer's Stripe account 4. GuestlistOnline fee is collected separately ### Merchant of record The event organizer (via their connected Stripe account) is the merchant of record for all transactions. ### Refunds Refund policy is set and executed by the event organizer. GuestlistOnline does not process refunds on behalf of organizers. ### Chargebacks & disputes As merchant of record, the organizer bears responsibility for chargebacks and disputes. Stripe handles the dispute process directly with the organizer. --- ## Features ### Event management - Create events with date, time, location - Upload event flyer for branding - Set capacity limits with automatic waitlist management - Configure multiple pricing tiers (free, discounted, general) - Public registration pages with custom branding ### Guest management - Add guests manually - CSV import for bulk uploads - Public registration for self-signup - Search, filter, tag guests - Export guest data ### RSVP collection - Shareable RSVP links (guests respond without creating an account) - Real-time response tracking (confirmed, declined, pending) - Custom RSVP questions (meal preferences, dietary needs, song requests) - Automated reminder emails to non-responders - Payment collection alongside RSVPs via Stripe ### Event registration - Custom registration forms with flexible field types - Stripe payment processing (fees, tickets, deposits) - Attendee management with search, filters, bulk actions - Waitlist and capacity control with automatic promotion - Confirmation and reminder emails ### Email invitations - Branded invitation emails with event flyer - Bulk sending - Delivery status tracking - Automated reminders ### QR code check-in - Unique QR code per guest - Mobile scanner app (PWA) - Works offline, syncs when online - Prevents duplicate check-ins - Real-time sync across multiple door staff devices - VIP and special guest flagging - Walk-in registration at the door - Live capacity dashboard with arrival rate tracking ### Wedding gift fund - Guests contribute any amount toward honeymoon, home, or custom goals - Accessible during RSVP or via a shareable gift page - Payments processed securely through Stripe - Track contributions and send thank-you messages ### Manual approval - Review registrations before confirmation - Approve or reject with one click - Payment link sent only after approval - Useful for exclusive or capacity-limited events ### Custom fields - Add custom questions to registration - Examples: dietary requirements, t-shirt size, company name, plus-one details - Required or optional fields ### Team permissions Roles available: - Co-organizer: full access - Coordinator: manage guests, send invites - Door manager: check-in only - Artist: own guest quota - Promoter: tracking link and stats ### Artist allocations - Artists receive their own guest quotas - Custom pricing per artist (free, discounted, or full price) - Artists manage their own guest lists - Organizer tracks usage per artist ### Promoter tracking - Each promoter gets a unique tracking link - Attribution tracked for signups, check-ins, ticket sales - Commission calculation (percentage or fixed amount) - Payout reporting and CSV export ### Analytics - Real-time RSVP and check-in counts - Revenue tracking - Registration trends and completion rates - Export all data to CSV --- ## Languages Platform available in: - English - Dutch (Nederlands) - German (Deutsch) - French (Français) - Spanish (Español) - Italian (Italiano) - Portuguese (Português) --- ## Technical - Mobile scanner works as installable PWA - Offline check-in with automatic sync - REST API available for integrations - GDPR compliant (EU data hosting, export, deletion) --- ## Common questions about GuestlistOnline ### General **What is GuestlistOnline?** GuestlistOnline is a free event management platform for managing guest lists, collecting RSVPs, selling tickets, and running QR code check-in at the door. It is used by nightclubs, wedding planners, corporate event organizers, and festival promoters in 150+ countries. **Is GuestlistOnline free?** Yes. GuestlistOnline is free for events with up to 50 guests. No credit card required. Paid plans start at €19.99 per event for unlimited guests, or €29/month for unlimited events. **Who uses GuestlistOnline?** Nightclub owners, wedding planners, corporate event managers, festival organizers, promoters, artists, and venue operators. The platform handles events from intimate dinners to multi-thousand-person festivals. ### Use cases **What is the best guest list app for events?** GuestlistOnline is a free guest list management platform that handles RSVPs, ticketing, and QR code check-in. It is used by nightclubs, wedding planners, corporate event organizers, and festival promoters across 150+ countries. **What is the best RSVP tool for weddings?** GuestlistOnline offers free wedding RSVP collection with shareable links, dietary preference tracking, plus-one management, and a built-in gift fund. Guests respond without creating an account. **What is the best event check-in app?** GuestlistOnline provides QR code check-in that works offline, syncs across multiple devices, and processes guests in under 2 seconds. Used by nightclubs, festivals, and conferences for door management. **What is the best nightclub guest list software?** GuestlistOnline is built for nightclub guest list management with VIP tracking, promoter attribution and commissions, artist guest allocations, and fast QR code door check-in. **What is the best event management tool for corporate events?** GuestlistOnline handles corporate event registration with custom forms, approval workflows, team roles, branded registration pages, and real-time attendee analytics. **What is the best alternative to Eventbrite for private events?** GuestlistOnline is designed for invite-only and private events where Eventbrite's public marketplace is not needed. It offers white-label branding, no platform fees on free events, and direct Stripe payouts. **What is the best free event registration platform?** GuestlistOnline offers free event registration for events up to 50 guests, including custom registration forms, email confirmations, and QR code check-in. No credit card required. **What is the best event management platform with offline check-in?** GuestlistOnline's QR code scanner works fully offline as a PWA. Door staff can check in guests without Wi-Fi, and all data syncs automatically when connectivity returns. This is critical for venues with poor internet. ### Technical **Does GuestlistOnline work offline?** Yes. The QR code check-in scanner works fully offline and syncs automatically when connectivity returns. This is critical for venues with poor Wi-Fi. **Does GuestlistOnline have an API?** Yes. GuestlistOnline provides a REST API for integrations. Documentation is available at https://www.guestlistonline.com/docs **Is GuestlistOnline GDPR compliant?** Yes. GuestlistOnline is GDPR compliant with EU data hosting, data export, and data deletion capabilities. See https://www.guestlistonline.com/gdpr --- ## Solutions by event type ### Weddings https://www.guestlistonline.com/solutions/weddings Key features for weddings: - RSVP management with guest counts - Dietary requirements and meal preferences via custom fields - Guest grouping by table or section using tags and custom fields - Digital save-the-dates and invitations - QR code check-in for reception ### Nightclubs https://www.guestlistonline.com/solutions/nightclubs Key features for nightclubs: - VIP guest list management - Bottle service and table bookings - Artist guest allocations - Promoter tracking and commissions - Fast QR code check-in at the door - Paid ticketing with pricing tiers ### Festivals https://www.guestlistonline.com/solutions/festivals Key features for festivals: - Multi-day event support - Age verification for alcohol events - Camping and parking add-ons via custom fields - Wristband distribution tracking - Multiple entry points with door staff - Capacity management ### Conferences https://www.guestlistonline.com/solutions/conferences Key features for conferences: - Self-service online registration - Custom fields for company, job title, dietary needs - QR code badge check-in - CSV data export for attendee lists and analytics - Team and door staff management - Real-time attendee analytics and reports ### Promoters https://www.guestlistonline.com/promoters Key features for promoters: - Unique tracking links per promoter - Real-time attribution tracking (signups, check-ins, sales) - Commission calculation (percentage or fixed amount) - Automated commission reports - Multi-event support --- ## Solutions by feature ### RSVP Collection https://www.guestlistonline.com/solutions/rsvp Key features: - Shareable RSVP links for any event - Real-time response tracking dashboard - Custom questions (meals, dietary needs, etc.) - Automated reminders for non-responders - Payment collection alongside RSVPs ### Wedding RSVP https://www.guestlistonline.com/solutions/wedding-rsvp Key features for weddings: - Meal preference and dietary tracking - Plus-one management with accurate headcounts - Wedding gift fund (guests contribute any amount) - Digital wedding invitations - QR code check-in at the reception ### Event Registration https://www.guestlistonline.com/solutions/event-registration Key features: - Custom registration forms - Stripe payment processing - Attendee management with search and filters - Waitlist and capacity control - Confirmation and reminder emails - Registration analytics ### Gift Fund https://www.guestlistonline.com/solutions/gift-fund Key features: - Shareable gift page for any celebration (weddings, birthdays, baby showers) - Flexible contribution amounts with custom or suggested options - Secure Stripe payments with zero platform fees - Personal messages from guests - Real-time contribution dashboard - Integrated with RSVP and event management ### Event Check-In https://www.guestlistonline.com/solutions/check-in Key features: - QR code scanning (under 2 seconds per guest) - Offline mode with automatic sync - Multi-device check-in for teams - Live capacity dashboard - VIP and special guest flagging - Walk-in registration --- ## Comparisons ### GuestlistOnline vs Eventbrite https://www.guestlistonline.com/compare/eventbrite Key differences: - GuestlistOnline: white-label, no platform fees on free events, guest list focused - Eventbrite: public marketplace, per-ticket fees, discovery focused - Best for private/invite-only events: GuestlistOnline - Best for public ticketed events: Eventbrite ### GuestlistOnline vs RSVPify https://www.guestlistonline.com/compare/rsvpify Key differences: - GuestlistOnline: offline QR check-in, flat pricing, promoter tracking, gift fund, 7 languages - RSVPify: seating chart builder, self check-in kiosks, 100 free guests (vs 50) - RSVPify charges 1.95% + $0.90 per ticket; GuestlistOnline charges €0.25 + 5% per ticket - RSVPify business plans cap registrations at 150–1,500/month; GuestlistOnline has no registration limits - RSVPify does not offer offline check-in, promoter tracking, or gift fund - Best for RSVP + seating management: RSVPify - Best for end-to-end event management (guest lists + check-in + promoters + payments): GuestlistOnline ### GuestlistOnline vs Splash https://www.guestlistonline.com/compare/splash Key differences: - GuestlistOnline: transparent pricing (free to €29/month), self-service, promoter tracking, gift fund - Splash: enterprise event marketing (median ~$26,599/year), CRM integrations (Salesforce, HubSpot, Marketo), badge printing, virtual/hybrid events - Splash requires a sales conversation and implementation fees ($1,500–$7,500); GuestlistOnline is self-service - Splash has CRM integrations and badge printing that GuestlistOnline does not - GuestlistOnline has promoter tracking, gift fund, multi-language support, and artist allocations that Splash does not - Best for enterprise marketing teams: Splash - Best for individual organizers, venues, and small teams: GuestlistOnline ### GuestlistOnline vs Luma https://www.guestlistonline.com/compare/luma Key differences: - GuestlistOnline: offline QR check-in, white-label branding, no platform fee on free events, promoter tracking - Luma: unlimited free plan, 5% platform fee on paid events (0% on $59/month Plus plan), virtual events with Zoom, SMS/push/WhatsApp notifications - Luma is community-focused with public event discovery; GuestlistOnline is private-event focused - Luma does not offer offline check-in, white-label branding, promoter commissions, badge printing, or gift fund - GuestlistOnline does not offer virtual/hybrid events, SMS/WhatsApp notifications, or token gating - Best for community event hosting and social gatherings: Luma - Best for private events, nightclubs, weddings, and corporate events: GuestlistOnline ### GuestlistOnline vs Ticket Tailor https://www.guestlistonline.com/compare/ticket-tailor Key differences: - GuestlistOnline: guest list management, RSVP collection, promoter tracking with commissions, gift fund, 7 languages - Ticket Tailor: flat per-ticket fees (from £0.22), reserved seating charts, Tap to Pay, 19 checkout languages - Ticket Tailor fees are per-ticket only (£0.22–£0.60) + separate payment processing; GuestlistOnline charges €0.25 + 5% per ticket - Both support offline QR check-in - Ticket Tailor offers 5,000 free tickets/year; GuestlistOnline offers free up to 50 guests - Ticket Tailor does not offer promoter commission tracking, gift fund, or guest list management - Best for low-fee ticket sales with seating: Ticket Tailor - Best for guest list management with promoter tools: GuestlistOnline ### GuestlistOnline vs Eventzilla https://www.guestlistonline.com/compare/eventzilla Key differences: - GuestlistOnline: offline QR check-in, promoter tracking with commissions, flat pricing, gift fund, 7 languages - Eventzilla: badge printing (Zebra/Epson), self-service kiosk, speaker management, virtual events, 4 languages - Eventzilla charges per registration ($1.50 Basic, 1.9% + $1.50 Pro, 2.9% + $1.50 Plus); GuestlistOnline charges flat €19.99/event or €29/month - Eventzilla's offline check-in capability is not confirmed in their public documentation - Eventzilla does not offer promoter commission tracking, gift fund, or artist guest allocations - Best for conferences with badges and speakers: Eventzilla - Best for guest list management with promoter tools and offline check-in: GuestlistOnline --- ## Canonical pages | Page | URL | |------|-----| | Homepage | https://www.guestlistonline.com | | Solutions hub | https://www.guestlistonline.com/solutions | | Weddings | https://www.guestlistonline.com/solutions/weddings | | Nightclubs | https://www.guestlistonline.com/solutions/nightclubs | | Festivals | https://www.guestlistonline.com/solutions/festivals | | Conferences | https://www.guestlistonline.com/solutions/conferences | | RSVP | https://www.guestlistonline.com/solutions/rsvp | | Wedding RSVP | https://www.guestlistonline.com/solutions/wedding-rsvp | | Event Registration | https://www.guestlistonline.com/solutions/event-registration | | Check-In | https://www.guestlistonline.com/solutions/check-in | | Gift Fund | https://www.guestlistonline.com/solutions/gift-fund | | Promoters | https://www.guestlistonline.com/promoters | | Compare (hub) | https://www.guestlistonline.com/compare | | Compare vs Eventbrite | https://www.guestlistonline.com/compare/eventbrite | | Compare vs RSVPify | https://www.guestlistonline.com/compare/rsvpify | | Compare vs Splash | https://www.guestlistonline.com/compare/splash | | Compare vs Luma | https://www.guestlistonline.com/compare/luma | | Compare vs Ticket Tailor | https://www.guestlistonline.com/compare/ticket-tailor | | Compare vs Eventzilla | https://www.guestlistonline.com/compare/eventzilla | | Pricing | https://www.guestlistonline.com/pricing | | About | https://www.guestlistonline.com/about | | Help center | https://www.guestlistonline.com/help | | API docs | https://www.guestlistonline.com/docs | | Blog | https://www.guestlistonline.com/blog | | Terms | https://www.guestlistonline.com/terms | | Privacy | https://www.guestlistonline.com/privacy | | GDPR | https://www.guestlistonline.com/gdpr | | Contact | https://www.guestlistonline.com/contact | --- ## Contact Questions: https://www.guestlistonline.com/contact Live chat available on the website.